Industry: Insurance / Job Expires: 2022-06-30 11:00:33 / Location: Gauteng
Job Summary
The Applications Specialist will be responsible for the daily applications support of the organisation and ensure system enhancements by identifying changes and responding to incidents logged and trends in computer and systems technology, including its impact on the organisation.
Qualifications:
Experience:
Knowledge:
Duties:
Manage applications and support all enhancements deployed by service provider and the development team.
Ensure maintenance of applications by reviewing and renewing support and maintenance.
Provide 1st and 2nd line support for Microsoft D365 (F&O, Talent and CRM), Claims Management System (CMS), Customer Web Portal (CWP), IBM Cognos (TM1) and other applications.
Contribute directly to the IT Application roadmap plan, enable quality of IT service in line with the service management strategy.
Work with the management structure to provide thought leadership on IT Applications process, the current position and the Application roadmap.
Analyse applications problems, recommend solutions, products, and technologies to meet business security and information security objectives.
Engage service providers for 3rd line support and ensuring management of suppliers.
Ensure adherence to approved ICT governance principles and policies.
Lead network planning, design, build, and implementation activities.
Responsible for the daily application operations, support through trouble shooting and performance.
Analyse and recommend application enhancement, updates and upgrades.
Administer and configure Applications.
Ensuring that security and critical applications patches are maintained.
N.B: By responding to this advert, you consent to Heitha Staffing Group processing your personal information for recruitment purposes and confirm that any personal information has been submitted voluntarily.
Only shortlisted candidates will be contacted. If you have not heard from us in 4 weeks, consider your application unsuccessful.
To apply, please send us your detailed CV to info@heitha.co.za