The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise. The ability to Analyze data and extract trends to ensure improvement of processes and or customer satisfaction.
Engage and list to current challenges in the team/business and use expertise to trouble shoot issues in order to provide workable solutions. Employee Benefits/Retirement Fund industry experience is essential.
Perform quality assurance based on the specialized requirements of the role. Should be able to ensure strong stakeholder management i.e.. feedback to clients, managing clients, responding to clients, attend to queries timeously.

The incumbent will be responsible for, Supervising the Smelter and Refinery Instrumentation workshops. National Diploma (N6/S4). 3 years’ experience on Honeywell control system.
Knowledge of Copper smelter and refinery process will be advantageous. Minimum of three years supervisory experience. SAP experience and excellent computer skills. Valid Driver’s license.

To manage and take ownership of the OMNI and CIC queues for credit operations and to ensure all policies and processes are monitored and implemented efficiently and effectively.
Ensure to support customer experience and create better ways to ensure minimal negative impact on customers. Degree / Post grad with professional registration. 5- 7 years Management experience.
Knowledge of product origination processes and customer maintenance account processes. Banking experience will be advantageous. 3 years people management experience.

To implement the operational risk management framework to support the execution of governing responsibilities within the Group.
A Bachelor degree in Risk/Assurance related field. 3 years experience in a Banking Risk Environment.

To manage company wide-risks and track compliance status considering the changes in the regulatory landscape for retirement funds and benefit administrators introduced by the Financial Sector Conduct Regulatory Act (FSCA).
Embed and promote a compliance culture within the company business units to enhance corporate governance and to ensure that standard operating procedures in all business units are robust and meets SLA obligations with clients.
Bachelor’s Degree in Risk Management, Compliance, Auditing or equivalent . At least 3 years’ relevant experience