Commercial Assistant

The Role in Brief:

• The efficient handling of sales orders to ensure timeous manufacturing and delivery or orders
• Retaining customer satisfaction and promoting the company and its products
• This position reports to the Commercial Manager.

Minimum Requirements:

• Post Matric qualification, with preference for sales orientated qualification
• Metallurgical knowledge in stainless steel will be beneficial
• Ability to read and write in English
• Experience in working and responding to common enquiries or complaints from customers, stake holders and regulatory agencies
•  Ability to work with mathematical concepts such as probability and statistical principles, and fundamentals of plane and solid geometry and trigonometry
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• The incumbent should have knowledge of: Accounting software, ERP software, and the Microsoft office suite (the ability to work and understand Microsoft excel is critical)
• The individual must espouse the following values; Excellent Interpersonal skills, dedication to accuracy and respect for other staff members
• Presentation skills are key to the success of the incumbent.

Key Performance Areas:

• Responsible for assisting customers and potential customers with enquiries related to sales and quotations. Where needs be, customers must be advised on cost-saving opportunities that will act as market development and secure customers. 
• Responsible for the processing of Sales Orders within the ERP system. 
• Communicate with production and planning departments to ensure products are manufactured in accordance with the Sales Order timeously. 
• Correspond with customers on the status and progress of the Sales Order. Inform the customer when the Sales Order is ready for collection. 
• Ensure releases (forecast orders) is received weekly or monthly from the customers and communicate any changes with the production and planning departments. Fluctuations in the promised date as a result of the customer changes needs to be addressed. 
• Responsible for creating and issuing picking slips within the ERP system. 
• Process Sales Invoices based on Delivery Notes and, accordingly, submit them to the financial department. 
• In terms of C.O.D. Customers, create and send a pro-forma invoice to the customer and follow through on deposits and final payment. 
• Responsible for costing and sending quotations to the customers, with approval from the Commercial Manager. Understanding and maintaining cost models is essential. 
• Update Sales Price Lists regularly and keep the customers updated monthly. 
• Filing requirements. 
• Supporting and assisting the Line Manager in his daily duties and responsibilities.
• Regular traveling and visiting Customers in the domestic market.

 N.B: By responding to this advert, you consent to Heitha Staffing Group processing your personal information for recruitment purposes and confirm that any personal information has been submitted voluntarily. Applicants will be requested to fill in and sign a POPI Act Consent Form.

To apply please send your detailed CV including tertiary qualifications certificates and membership certificate to lethabo@heithja.co.za

Only shortlisted candidates will be contacted. If you have not heard from us in 4 weeks, consider your application unsuccessful.