Quality Assurance Certificate Administrator

Introduction

The Quality Assurance Certificate Administrator will support SETA to execute the process of issuing serial numbers, preparing trade certification applications, and submitting them to NAMB. Their role ensures that all the necessary documentation and processes meet regulatory standards, and they act as a liaison between candidates, training institutions, and regulatory bodies, ensuring the smooth progression of certification, compliance with the QCTO framework and quality assurance activities that are aligned with the SETA objectives.

This is a 6 month contract for 3 personnel.

Desired Experience & Qualification

• National diploma (NQF Level 6) would be preferred
• Minimum of 3-5 years SETA experience in quality assurance and/ or certification roles,
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.
• Excellent organizational and project management skills.
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving abilities.
• Ability to address issues that arise during the certification and submission process. Strong Communication skills.
• Knowledge of QCTO, SAQA and NAMB standards and requirement.
• Managing large volumes of paperwork and maintaining an efficient filing system. Strong Admin principles and processes.

Skills

• Fluency in English both oral and written
• Professional writing
• Verbal and Written Communication
• Interpersonal Skills
• Strong attention to detail
• Ability to multitask and manage multiple projects simultaneously
• Good time management skills
• High level of integrity and professionalism
• Enthusiastic and proactive approach to work
• Adaptable and willing to learn new skills
• Display astute levels of Emotional Intelligence

Administrative

• Ensures that all records, including applications, serial numbers, and issued certificates, are properly archived and stored for future reference or audit purposes.
• Coordinate with stakeholders to ensure the successful execution of certification.
• Maintain an organised filing system for all trade test reports and certificates. • Verification and submission of trade test certificates to NAMB.
• Provide support for quarterly reporting of Apprenticeship and ARPL/RPL targets.

Trade test process

• Ensure that all supporting documents are included with the serial number application.
• Ensure that the training or assessment centre is properly accredited by the QCTO to issue qualifications or certificates for the specific trade or qualification.
• Once the application passes all compliance checks and verification steps, it is approved for serial number issuance.
• Generate and issue serial numbers to trade test centres.
• Prepare the application forms for trade certification. This includes ensuring all required documents are completed and accurate.
• Submit all applications for certificate to NAMB.
• Tracking the progress of the submission and following up on any requests for additional information from NAMB. Notify the Trade test centre/candidate that the trade certificate has been awarded and sending them the official certificate.
• Collect certificates and submit application documents to NAMB.

Communications

• Support and implement activities aligned with communication strategies.
• Communicate effectively with various stakeholders, including candidates, training providers, and regulatory bodies.
• Assist when required with stakeholder walk-ins at head office.

N.B: By responding to this advert, you consent to Heitha Staffing Group processing your personal information for recruitment purposes and confirm that any personal information has been submitted voluntarily. Applicants will be requested to fill in and sign a POPI Act Consent Form.

To apply please send your detailed CV including tertiary qualifications certificates and membership certificate to info@heitha.co.za . You may call these numbers for more further enquiries i.e. 012 443 6459 or 061 521 2473 or 064 543 2497.

Only shortlisted candidates will be contacted. If you have not heard from us in 4 weeks, consider your application unsuccessful.