A 3 Year Diploma OR Degree in Information Technology. ITIL Certification. 5+ years experience in IT Helpdesk or IT Call Centre management.
The incumbent is responsible for providing direct leadership to the department in the achievement of set objectives and targets. The main purpose of the job is to lead and motivate a team of Help Desk and technical team to deliver on SLA.
5 Years management and people leadership experience. Budget management is also key. Exposure in the financial services industry will be advantageous.

Maintaining the effectiveness of the Corporate Compliance and Business Continuity Management Programs. Regulatory compliance and Business Continuity Management.
Monitoring Regulatory compliance and Business Continuity Management. Management support Regulatory compliance and Business Continuity Management.
A Bachelor's Degree in Law accounting, business administration, finance, economics or related financial institution experience. Compliance certification preferred. 5 years of exposure to internal Audits/ compliance / business continuity/ risk management.

5 years' experience in data science or analytics or academic or financial role. Transactional banking experience is key
Degree or relevant qualification with quantitative subjects or relevant professional certification.
Python and/or R or similar Understanding and knowledge of: Business policies and procedures. Mathematical modelling