Heitha - FAIS & Compliance Officer

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FAIS & Compliance Officer

Industry: Finance / Job Expires: 2018-07-09 12:00:00 / Location: Gauteng

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OBJECTIVES

To assist with the facilitation and communication of compliance, non-compliance, Risk to business and line management.
To report monthly, weekly and quarterly in line with Regulatory/Non-Regulatory and Statutory findings, requirements and changes.
To monitor and report on Key Risk Indicators.
To conduct quarterly audits on compliance and risk.
To write and review new processes and workflows.
To ensure that all compliance and regulatory requirements are met during implementing the disaster recovery plan. To conduct FAIS supervision for Investments, credit life, long and short term insurance.
To monitor DOFA, Registration, deregistration and departmental FAIS updates.
To conduct FAIS supervision coaching sessions. Works closely with the Quality Assurance specialist.
To monitor, update and create new scorecards

MINIMUM REQUIERMENTS

LLB or BCom and required Regulatory examination (RE1 & RE5) to fulfil the role of a Compliance Officer (Long term and Short term Insurance Company).
2-4 Financial Product sales & customer service experience.
Experience in conducting Supervision, audits, coaching or training.
2 years of call centre experience.
2 year experience in a banking compliance and risk, insurance or related regulatory environment.
1 year of process writing.
3 years Compliance experience within a Banking, Investment or Insurance environment
1 year intermediary service experience in long-term insurance category A & other FAIS products (B1, Savings 1.17 & 1.18). Deposits less than 12 months and greater than 12 months. Short term insurance experience.
Must maintain Fit & Proper Requirements.

CRITICAL COMPETENCIES

Working knowledge of S.A. Legislation (Banks Act, FICA, FAIS, NCA, CPA, LTIA, STIA etc.)
Working and understanding of Banking Products, Systems, Policies, Process & Procedures
Monitoring and Reporting experience
Analytical skills
Communication skills (verbal and written)
Presentation and facilitation skills
Persuasive skills
Attention to detail
Emotional Intelligence
Computer literacy (MS Word, Excel)

ADDITIONAL COMPETENCIES

SPECIAL REQUIREMENTS

KEY PERFORMANCE AREAS

Embedding of the Group Compliance Strategy

Implementation of the Group Compliance risk management strategy and framework.
Assist in identifying all relevant laws and regulations pertaining to the activities of the Group
Assist with the develop risk management plans
Provide assistance to management, business and project teams to adhere to the relevant Group standards, policies and practices.

Monitoring and Reporting

Continuous monitoring of controls in place in order to provide regulatory risk assurance to business and the Group
Conduct reviews to provide assurance that Internal and External Audit issues are timely addressed and resolved.
Proactively report to Line Management on findings and deficiencies in the controls and recommend corrective action
Preparing reports on monitoring and reporting for line management
Ensuring that all material non-compliance findings are entered into the issues log and assist with monitoring that corrective action is taken
Assist with the preparation of monthly and quarterly reports for submission to line manager, internal stakeholders and regulators, as required.

Awareness raising

Creating awareness of legislative requirements
Conducting presentations
Conducting compliance training
Assisting with review and sign off of training material
Assist with the issuing of compliance alerts
Assist with identifying and advising of the need for training interventions in respect of new or amended laws and regulations

General

Assisting with any other tasks as may be requested in order to promote the effectiveness of the Compliance Division
Maintaining high standards of professionalism and dedication

Direct Supervision (Direct Supervision on financial services rendered by sales consultant and & Representative under supervision

Transaction Sign off
Pre- transaction sign- off by a supervisor intermediately (if applicable)
Customer Follow Up
Make Follow up calls to customers after the rendering of financial services by the supervise and sales consultant to confirm certain aspects of the FAIS Act
Post transaction sampling - Audit
Do appropriate post transaction sampling
Checking of correctness of documents (If Applicable)
Observe interaction of supervisee and sales consultants with customers
Complete supervision checklist and capture result on system
Coach supervisee and sales Consultant on deficiencies

On-Going Supervision

Observe selected meetings between the supervisee, sales Consultants and customers

(Exercised after the initial period of service under direct supervision and such supervision occurs on at least bi-weekly to monthly basis)

Ensure that the supervisee and sales consultant has a good understanding of and exposure to the categories and/or subcategories in the which he/she is providing financial services
Comply with rules & regulations of the FAIS act when doing supervision
Document evidence
Have documented evidence, together with supervisee and sales consultant, of the method and frequency of the supervision for the period of service under supervision

Customer

Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the real status quo versus the perceived need through experience and expertise while complying with company polices legislation and regulations
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times

Please email CV to info@heitha.co.za of FAX 086 614 1097

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