Industry: Software Engineer / Job Expires: 2018-05-01 19:21:28 / Location: Gauteng
Purpose
To ensure sustainable IT infrastructure for the Group of Companies
Main Outputs and Responsibilities
1. Manage IT Network, Security and Telephony contribution to Organisation’s objectives
• Assist in developing and aligning IT Network, Security and Telephony strategies with business objectives
• Add value to company by providing a stable network, telephony and security infrastructure Manage the budget effectively
• Manage external SLA’s and ensure adequate vendors support
• Assist to identify, calculate and manage risks affecting the organization
• Monitor and manage disaster recovery and business continuity
2. Manage IT Network, Telephony and Security infrastructure (Operational Excellence)
• Manage incidents and releases
• Manage problems and changes
• Design, implement and manage the configuration of the infrastructure
• Manage usage and capacity planning
• Manage LAN and WAN
• Manage Infrastructure security (includes physical access rights to IT premises)
• Develop and implement enabling solutions to improve productivity and efficiency
• Administrate license agreements for all company software
• Manage physical security infrastructure of Assupol
• Manage Call Center Application
3. Manage User Orientation
• Manage in-house effectiveness and competitive costs compared to outsourcing
• Deliver excellent services to the Group of companies (TCF)
• Continuously maintain and upgrade network and security systems to make business processes more efficient and effective (user-friendly) in order for staff to deliver an excellent service to clients (TCF)
• Translate strategy into plans
4. Manage Future Orientation
• Attract and retain suitably qualified employees
• Continuously train, mentor and develop IT staff
• Build climate of empowerment and responsibility
• Measure and reward performance
• Research emerging technologies
Requirements
Formal Education
• Degree or 3yr Diploma in IT
Technical/Legal Certification
• Cisco Certification
• Security Certification (CISSP would be an advantage)
Experience
• IT experience: 10 years
• 3 - 5 year’s management experience
• Insurance and/or banking experience: 3 years (Advantage)
• Cisco: 5 years
• Telephony Systems