Validation Assessor

Industry: Finance / Job Expires: 2023-08-15 11:28:44 / Location: Gauteng

Purpose

To validate Queue: Validating and capturing customer information for new loan applications in line with Credit Policy and SOP requirements, flexible consultants to be utilized in multiple queues as per below when required. Validations (Review Queue) – Employment Confirmations – Affordability/Credit – Subgroup Creations & Fraud Task Validation Insurance Claims: Validating and capturing customer insurance claims.

Minimum requirements

• 3 Year degree or diploma.
• Fit & Proper (FAIS) qualification.
• Regulatory Exams (RE5) level1 is an advantage.
• 4-5 years knowledge and/or experience in validation processes  

Main duties

• Create and maintain productive relationships with internal and external clients by providing advice and assistance.
• Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations.
• Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings.
• Build a positive image by exceeding client expectations at all times.
• Treat internal and external customers fairly at all times.
• Validate and capture information taken from documents provided by the customer in line with Credit Policy and Operating Procedures (AML & Anti-Fraud Policies) as well as Insurance policy and Insurance SOP.
• Keeping abreast with Policy & Procedure updates.
• Knowledge and implementation of new loan application process (All Central Queues).
• Knowledge and implementation of new insurance claims process 5. Keeping within expected turnaround times and validation process deliverables.
• TCF – Treating customer fairly (Internal & External).

N.B: By responding to this advert, you consent to Heitha Staffing Group processing your personal information for recruitment purposes and confirm that any personal information has been submitted voluntarily. Applicants will be requested to fill in and sign a POPI Act Consent Form.

Only shortlisted candidates will be contacted. If you have not heard from us in 4 weeks, consider your application unsuccessful.

To apply please send your CV to intern2@heitha.co.za.